RosalinaLord_66
May 21, 2026
"Frustrating and Honestly Preventable"
I’ve tried going to Rileys a few times now, and it’s been the same every time: either no tables free or a really long wait. The staff just tell you to try again later, which doesn’t really help when you’ve already made the trip over. It feels like something that could be prevented with better updates or a clearer booking system. Maybe it’s fine if you book well in advance, but for a casual night out, it’s pointless. Ended up leaving again, so I probably won’t bother next time.
"Music was way too loud"
Popped in for a few drinks and a game of pool with my mates, but the music was blasting the whole time. We could barely have a conversation without shouting across the table, which got old fast. We did ask if it could be turned down a bit, but nothing really changed. Felt like an avoidable thing that ended up spoiling the night a bit.
christinezeigler9405
May 19, 2026
"Watch the Checkout Total"
Just a heads-up for anyone ordering: the price looked fine at first, but I felt like a few extra costs showed up once I got to checkout. Nothing crazy, but definitely check the final total before you hit pay so there aren’t any surprises.
NestorJackson
May 15, 2026
"Equipment really needs attention"
I went in for a few games, but the equipment was disappointing. Most of the cues had worn tips, and a couple even felt a bit bent. The table cloth looked tired, and the balls were marked up too, so it didn’t really feel worth what we paid. The staff were polite enough, but when we asked about the state of the cues and tables, we seemed to get different answers depending on who we spoke to, which was frustrating. It just feels like the place needs to sort the equipment out properly.
"The online account is okay overall, but..."
The online account is okay overall, but it could definitely be smoother. Logging in was easy enough and my bookings showed up fine, but trying to change details on my phone felt a bit clunky. A few pages were slow to load, and I ended up clicking around way more than I expected. I also got stuck waiting in a queue at one point, which was annoying when I just wanted to make a quick update. It does work in the end, but it’s not the most seamless experience.
hello_theresa949
May 04, 2026
"Fun tournaments, but the timing bugged me"
I enjoyed the tournaments overall, but they did run a bit late. I’ll admit I’m the kind of person who gets impatient when things don’t stick to the schedule, so that probably stood out to me more than it would to others.
francestaylor0763
April 30, 2026
"Not Much to Drink"
The drink choices were poor, and because of that the night felt kind of boring. I was expecting a bit more variety, but there just wasn’t much there to pick from.
joseph-Jones
April 26, 2026
"This felt like a waste of…"
This felt like a waste of money. I expected it to make things easier, but instead I ended up dealing with extra work just to get any use out of it. Frustrating, and I wouldn’t buy it again.
clara_Stoneham98
April 23, 2026
"I stopped in and the dirty…"
I stopped in and the dirty toilets kind of put me off staying any longer. Compared to a few other places I’ve been to in the area, the cleanliness just wasn’t on the same level. It’s a shame because I might’ve stuck around otherwise.
carlagreen5936
April 15, 2026
"Tables could really do with some attention"
I popped in for a few games and was actually in a good mood, just looking forward to a relaxed bit of pool. Unfortunately, the table we ended up on was rough. The cloth felt really worn, the balls didn’t roll properly, and the cushions barely had any bounce to them.
I mentioned it to the staff, but nothing really seemed to happen after that. For the price, I’d expect the tables to be in better condition at least. I wouldn’t say it completely ruined the night, but I definitely won’t be rushing back
rose.Lemaster
April 07, 2026
"Went in thinking it’d be a decent..."
Went in thinking it’d be a decent night out, but the whole place just felt kinda cold and awkward. The music was weird too, like way too loud in some spots and then almost dead quiet in others. There wasn’t much energy or buzz going on, just didn’t feel that welcoming. We ended up leaving quick honestly
"Felt a Bit Run Down"
I don’t want to be too harsh, but the place really seemed like it needed better maintenance. The tables felt worn, the cues weren’t in great shape, and a few areas looked like they hadn’t been checked or cleaned up in a while. Maybe I caught it on an off day, but overall it felt run down and not really what I was expecting. I probably wouldn’t go back unless I knew things had improved
Ashley-black
April 01, 2026
"The tables were sticky and the toilets weren’t…"
The tables were sticky and the toilets weren’t very clean, so it just didn’t feel like the place was being looked after properly and that kind of put me off while I was there.
Robert-watts
March 30, 2026
"Not worth the hassle for me"
i mean, I’m only giving 1 star because the location really isn’t convenient. It looked close enough on the map, but actually getting there was way more annoying than I expected, and parking nearby was awkward too. I ended up spending more time just traveling there than I planned. Maybe it’s fine if you live really close, but for me, it’s not somewhere I’d go back to
William_browning81
March 19, 2026
"Booking online was more hassle than it should’ve been"
I tried booking a table on rileys.co and it was frustrating. The pages were loading really slowly, and by the end I couldn’t even tell if my booking had actually gone through or not. I ended up calling instead, which sort of defeats the point of having the online option. Support basically said something like “sorry, it might be a temporary issue, please try again,” but I didn’t really want to keep refreshing and guessing. Not the best first impression...
FrancisNebeker
February 22, 2026
"It ended up taking longer than…"
It ended up taking longer than I thought it would, not a huge deal, though. Overall, it was okay.
Catherine-witters
February 10, 2026
"Not great for families"
We brought the kids hoping it would be a fun family outing, but they got bored quickly. There just wasn’t much to keep them interested. I also got the feeling there might be extra charges tucked in here and there, so I’d double-check the costs before going. Overall, not really a place I’d pick for a family day out.
deannapagan6266
January 22, 2026
"Pretty Frustrating Experience"
I was already in a tired mood when I tried using it, and the screens kept freezing on me. On top of that, the sound was barely working, which made the whole experience even more annoying
Rebecca-markowski
January 04, 2026
"Felt Like My Wallet Took a Hit"
I walked away feeling like it just wasn’t great value. The prices were higher than I expected, and what I got in return didn’t really justify the cost. It wasn’t a total disaster, but it definitely felt like my wallet suffered for no good reason. I wouldn’t be rushing back unless the prices come down a bit.
James_hudspeth82
December 29, 2025
"A friend recommended this to me…"
A friend recommended this to me, so I was actually looking forward to trying it out. Unfortunately, the accessibility was really frustrating, and I ended up giving up quickly. I wanted to like it, but it just wasn’t usable for me.